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Privacy & Security
GDPR and your data
2 min read
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KoalaPic is fully GDPR-compliant. Here’s what that means for you.
Your rights under GDPR
As a user (with or without an account), you have the right to:
| Right | What it means | How to exercise |
|---|---|---|
| Access | See what data we hold about you | Dashboard > Settings > Data Export |
| Portability | Download your data in a standard format | Dashboard > Settings > Export Data (ZIP) |
| Erasure | Delete your account and all associated data | Dashboard > Settings > Delete Account |
| Rectification | Correct inaccurate data | Update your email or contact support |
| Restriction | Limit how we process your data | Contact support |
| Objection | Object to data processing | Contact support |
Data we collect
With an account
- Email address (for authentication)
- API keys (hashed)
- Conversion history (metadata only, no images)
- Webhook configurations
- Cookie consent preferences
Without an account
- Conversion metadata (anonymized after 30 days)
- Cookie consent preferences
Data export
From your Dashboard Settings, you can export all your data as a ZIP file containing 10 categories of information in JSON format. Exports are generated asynchronously and available for 24 hours.
Account deletion
Account deletion is permanent and immediate. It removes: - Your user account and email - All API keys - All conversion history - All webhook configurations - All data export files
Data Processing Agreement
For business users who need a DPA, see our Data Processing Agreement page.
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